Delete debit memos applied to bills
You may need to delete a debit memo applied to a bill if, for example, the debit memo was applied to the wrong bill or the wrong charges were applied to the debit memo.
Notes
- You can delete a debit memo applied to a bill even if the bill has payments applied.
- If the debit memo has payments applied, those payments will become unapplied after you delete the debit memo.
- In the Bills screen
or in the Vendors screen,
To open the Bills screen, click Bills in the navigation panel.
For more information, see Bills.
click View Debit Memo for the debit memo you want to delete.To open the Vendors screen, click Vendors in the navigation panel.
For more information, see Vendors.
- Click Delete Debit Memo.
- At the prompt, click Yes.
The availability of some or all of these features depends on your OnBalance contract and/or configuration.