Send an e-commerce invoice

Once you have invoiced an order, you can send your Mercado Libre e-commerce invoices to your customers.

Send invoice automatically

To have OnBalance automatically send the invoice to your customer when you create the invoice from an order, click the icon in the Mercado Libre Orders screen, and mark the Send invoice automatically when created checkbox in the Settings panel.

Note: If you want to resend the invoice, click the Invoiced tab in the Mercado Libre Orders screen and click Resend.

Invoiced tab

If you did not mark the Send invoice automatically when created checkbox in the Settings panel, you can send the invoice from the Invoiced tab.

  1. Click e-Commerce in the navigation panel to open the Mercado Libre Orders screen.
  2. Click the Invoiced tab.
  3. Click Send Invoice for the invoice that you want to send to your customer.

The availability of some or all of these features depends on your OnBalance contract and/or configuration.