Delete payments from sales
You may need to delete a payment applied to a customer if, for example, the payment was applied to the wrong customer.
Note: If you are deleting a payment made with a third-party check or own check, and the check is associated with more than one transaction, you must first delete the most recent transaction and then delete the previous one.
- In the View Payment screen,
click Delete Payment at the bottom of the screen.
To open the View Payment screen, click the invoice row in the Sales screen, click Payments, and then click View Payment for the payment you want to view.
For more information, see View payments.
- At the prompt, click Yes.