Documents

In the Documents screen, you can manage your payslips and other documents. You can also view your digital signature certificate status. This certificate is required to sign your payslips through OnBalance.

To open the Documents screen, click Payslips in the navigation panel.

Manage payslips

Unsigned Payslips

• View all payslips that require your signature.
• Sign digital payslips.
• Download payslips.

Signed Payslips

• View current-year and prior-year payslips.
• See detailed information about your signed payslips, including published date and signature date.
• Download payslips.
• View disagreement messages.

Other Documents

View and download other documents that do not require a signature.

View digital certificate status

Your digital signature certificate can have one of the following statuses.

• Pending: You did not start the certificate request. To make the request, do the following.
  1. Click the link that is displayed in the screen.

  2. Click Accept to open Recibos Link.

     Note: If you did not set up Recibos Link in your computer, OnBalance will require you to download and install it. Please download Recibos Link and complete the set up steps.

  3. Log in to Recibos Link with your OnBalance credentials (email and password).

  When you finish with the Certificate request, you will have to wait for your employer to confirm and approve the request.

• Approval pending: You completed your your digital signature certificate request. Once your employer approves the request, you will be able to download your digital signature certificate and create your signature password.

  To download your digital signature certificate and create your signature password, do the following.

  1. Click the link that is displayed in the screen.

  2. Click Accept to open Recibos Link.

     Note: If you did not set up Recibos Link in your computer, OnBalance will require you to download and install it. Please download Recibos Link and complete the set up steps.

  3. Log in with your OnBalance credentials (email and password).

  4. Create your signature password.

     Note: This password is personal so you must not share it. You will be required to enter your password every time you sign a payslip in OnBalance.

  5. Download your digital signature certificate.

     Notes

     • You can download your digital signature certificate to save it in your personal computer or, for example, in a pendrive if you are using a shared computer.
     • OnBalance saves a secure, encrypted copy of the certificate in the application, so you will be able to sign your payslips anywhere and anytime.
• Valid: Your certificate is active, and you can normally sign your payslips.
• Expired: Your certificate is not active. You will have to click the link that is displayed in the screen to request the renewal.